What items can I send?
Cotton, poly, technical t-shirts. Polos, rugby and football top, shirts, and a few hoodies or sweatshirts are all fine.
How many items can I send?
It depends on the size of blanket you go for, each product has specific information. Each t-shirt has two sides, and we can use both!
How long does it take?
We guarantee 10 – 14 days. During peak times this may change, but we'll update you on our times.
How much is postage?
All UK postage is free!
Can you post to the ROI?
Yes, we can integrate with Parcel Motel for this.
What about international shipping?
International shipping is available.
Is it easy to send it my t-shirts?
Yes, we send you a postage kit with a prepaid addressed envelope to return your t-shirts to us. All you need to do is follow our instructions and drop of your t-shirt at one of the 6000 Collect + stores.
Will I know my t-shirts have arrived with you?
When you drop your t-shirts off with Collect + you will receive a receipt and tracking number, you can use this to track your t-shirts to us.
How do I wash my blanket?
Warm wash your blanket, do not bleach or tumble dry, and hand wash if any of the t-shirts you've included are likely to run.
Can choose where my t-shirts go on the blanket?
Yes, you can choose everything, the size, colour and where your t-shirts go. Just use the labels we provide and design your blanket! If you don't want to design where you t-shirt go just leave the labels blank and we'll do the designing for you.
Can you use the logo from the back of my t-shirt(s)?
Yes, we can use both the front and the back of any t-shirt. For the children's blankets, you will also receive a template to measure how many panels your garments have, and how many can be included.
Can I indicate the most important part of the t-shirt to be included?
Yes, you can use the labels to indicate the most important part of your t-shirt. We use this a guide of what to include. We always try to include as much of the design on any t-shirt as possible.
How big are the panels / squares?
Children's Memory Blankets = 15 x 15cm
Adult T-Shirt Blankets = 30 x 30cm
What if my clothes smaller?
Baby clothes smaller than 15 x 15cm wouldn't be suitable, t-shirts smaller than 30 x 30cm also wouldn't be suitable.
What if my clothes are larger?
T-shirt designs larger than 30 x 30cm mean some cropping will occur, but we'll always fit as much of the design in as possible.
What's the difference between the children's and adult's size blankets?
The main difference is the size of the panels. The children's memory blankets have smaller square and are more suited to baby to teenager sized clothes.
How long do I have to send you my t-shirts?
21 days. Need more time? Contact us before ordering we can email you the label when you are ready.
What do you do with your offcuts?
We're committed to reducing waste. Currently we are making other products for our offcuts, giving fabrics to local charities, anything we can't use will be incinerated and the energy reclaimed for local electricity.
Where are the blankets made?
We support UK manufacture, the backing comes from UK suppliers, and the blankets are hand-made in Bristol.
You haven't answered all my questions...
Watch the video for a bit more info on how it works. Or use the contact page to get in touch, and we'll get back to you asap!